Bebak is a skincare brand founded in Turkey primarily focused on various personal care and skincare products.

Yes, bebakusa.com is committed to selling 100% genuine and authentic products. We source our inventory directly from the official brand.

Yes, we provide a detailed list of ingredients for every product on its dedicated page. We encourage customers to review these lists, especially if they have allergies or sensitivities.

Each product page includes detailed descriptions, suggested uses, and indications for specific hair or skin concerns (e.g., oily, dry, color-treated). You can also use our site's search filters based on your specific needs.

We do not currently offer product samples for direct purchase. However, we sometimes include complimentary samples in orders during specific promotional periods or campaigns. Please check our current promotions.

You can follow the website's homepage, subscribe to the newsletter, or check their social media accounts.

Yes, like most e-commerce websites, bebakusa.com allows you to place an order as a guest user without creating an account.

We accept online payments with all major credit cards/debit cards.

Yes. Websites use security protocols like SSL certificates (HTTPS) and 3D Secure to ensure the safety of your personal and financial data during payment transactions.

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment on the relevant courier company's website.

If you suspect your package is damaged, open and check it in the presence of the courier. If the product is damaged, do not accept the package and ask the courier to prepare a damage assessment report. Please inform customer service immediately.

Yes, under the Right of Withdrawal, you can request a return within 14 days from the date you received the product.

Returned products must be:

            • Unused, and in a resalable condition.

            • Sent with the original packaging, tags, and box intact.

            • Accompanied by all copies of the invoice.

Please note that for hygiene-sensitive products (cosmetics, shampoo, perfume, etc.), the right of withdrawal may not apply if protective elements like packaging, tape, seal, or wrapping have been opened.

After the returned product reaches the warehouse and its compliance with the return conditions is confirmed, the product cost will be refunded to your original payment method (credit card or bank account) within the legal period of 14 days.